Frequently Asked Questions

Get answers to common questions about Highlights (Full).

Appointments for Highlights (Full) generally take 1.5 to 3 hours, depending on hair length, density, lift required, and whether a bonder or toner is used. Your stylist will confirm timing during booking and provide an accurate estimate before we begin.

We use premium, bond-friendly color systems and skilled technique to minimize damage. If your hair needs extra structural support, a bonder is recommended and a $50 charge will be discussed beforehand. We prioritize hair health with every lightening service.

If you have never colored with us or have sensitivities, we recommend a patch test 48-72 hours before your Highlights (Full) appointment. This checks for allergic reactions and ensures safe use of our professional color line.

Arrive with dry, detangled hair free of heavy styling products or oils. Bring photos and a list of recent color or chemical services. Your stylist will review history, consult on color goals, and outline processing steps for the Highlights (Full) service.

Use sulfate-free, color-safe shampoos and conditioners, and the salon-recommended bond or maintenance products. Limit daily heat styling and use UV protection. Schedule touch-ups or toning every 6-12 weeks depending on regrowth and desired brightness.

We'll discuss the $50 bonder charge during your consultation if your hair requires additional bond repair. It's applied only when necessary for protection during high-lift services, and you'll be asked to approve the add-on before any billing occurs.