Frequently Asked Questions

Get answers to common questions about Free Consultation.

Yes. If your hair shows uneven color, heavy dye buildup, or multiple treatments, a Free Consultation helps our stylists assess condition, create a safe correction plan, estimate time and cost, and prioritize hair health before any corrective color service.

Most consultations last 15 to 30 minutes depending on hair complexity, past treatments, and discussion depth. If extensive corrective work is needed, we'll schedule a follow-up appointment and provide a clear timeline and cost estimate.

Absolutely. Photos help stylists understand your desired aesthetic, identify achievable elements, and plan necessary steps. Bring multiple angles and inspiration images to ensure clarity during the consultation and discuss realistic adjustments.

The consultation focuses on assessment and planning; most services are not performed during this visit. If a quick trim or patch test is needed, we'll discuss and schedule accordingly to protect hair health.

Yes — our Free Consultation is complimentary. We provide honest recommendations without pressure. If services are booked afterward, we'll confirm costs upfront. Any additional tests or treatments will be clearly communicated before proceeding.

Arrive with dry, unstyled hair and a record of recent color or treatments, if possible. Avoid fresh deep-conditioning or heavy styling so your stylist can accurately assess condition and porosity.